Modern Award · MA000004

General Retail Award.

General Retail Industry Award 2020. Verified penalty rates, shift loadings, leave loading and RDO arrangements, with a live calculator under the NES.

Sun: 150%PH: 225%

✓ Free, no sign-up|Live|Fair Work Act 2009 (Cth) s.87

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What do you want to calculate?

State or territory

Employment type

Full-time38 hrs/weekPart-timePro-rataMost askedCasual25% loadingShift worker5-week rule

Hours per weekStandard FT week is 38 hours.

Hourly rate (AUD)

For loading & payout values.

Employment start

Calculate up to

Here's your entitlement

AU$6,268.17

Total annual leave value (incl. 17.5% loading) for 52 weeks of service.

4.0 wks

Entitlement

152.42 hrs

Accrued

19.1 days

Working days

See full calculationFair Work Act 2009 (Cth) s.87

Component	Formula	Value
Accrual rate (FULL-TIME)	4 wks × 38h ÷ 52	2.923 hrs/wk
Hours accrued	2.923 × 52 wks	152.42 hrs
Hourly base rate	-	$35.00
Base leave value	152.42 × $35.00	$5,334.62
17.5% leave loading	base × 0.175	+ $933.56
Total payout	-	$6,268.17

Where the value comes from

Base leave

$5,334

17.5% loading

$933

Reviewed bySarah Reid, CAHRICert IV Payroll · Sydney based

Verified expert

Disclaimer: This tool does not constitute legal or financial advice. Results may be inaccurate due to changes in legislation or your circumstances. This tool does not constitute legal or financial advice. We do not recommend taking actions based solely on these results. The calculator makes assumptions and results may be inaccurate due to changes in legislation, modern awards, or your personal circumstances. You use this information at your own risk. We can't guarantee to be perfect, so do note you use the information at your own risk and we can't accept liability if things go wrong. For official guidance, visit Fair Work Ombudsman (fairwork.gov.au). Fair Work Ombudsman.

Penalty Rates

General Retail penalty rates at a glance.

Rates verified against the official modern award text on awards.fairwork.gov.au.

Hours worked	Full-time / part-time	Casual (incl. loading)
Ordinary hours	100%	125%
Saturday	125%	150%
Sunday	150%	175%
Public holiday	225%	250%
Evening, after 6pm Mon-Fri	125%	150%
Night shift	130%	155%

All values are percentages of the base hourly rate. Casual rates shown are inclusive of the 25% casual loading on top of the FT/PT rate. Source: MA000004 on awards.fairwork.gov.au. For dollar amounts by classification, use the FWO Pay Calculator.

General Retail Snapshot

The numbers that drive this award.

Set by General Retail Industry Award 2020 (MA000004) and the NES.

Sunday rate

150%

Of base hourly rate

Sunday work for full-time/part-time employees under this award.

Public holiday

225%

Of base hourly rate

Public holiday rate for FT/PT employees, paid in cash or substituted for time off.

Leave loading

17.5%

Annual leave loading on top

Flat loading on minimum hourly rate while taking annual leave.

Annual Leave, Loading & RDO

Award-specific provisions.

Where this award goes beyond, or sits at, the NES floor.

Annual leave4 weeks/year

Standard NES floor of 4 weeks per year of full-time service. Pro-rata for part-time.

Leave loading17.5%

Flat 17.5% loading on minimum hourly rate while taking annual leave. Run the numbers in the annual leave loading calculator.

Rostered Day Off (RDO)No

No formal RDO accrual cycle in this award. Time off in lieu of overtime (TOIL) may still be available.

Coverage

Who this award covers.

Industries, work types and exclusions taken from the Fair Work Ombudsman summary.

Industries

Work types

Notes & exclusions. Evening work after 6pm Mon-Fri attracts a 25% loading (125% rate) and after 11pm rises to 130%. Excludes community pharmacies, hair salons and food service establishments that fall under more specific awards.

Classifications

Roles paid under this award.

Each classification has its own pay grade. Use the FWO Pay Calculator for current dollar rates.

01employee
02manager
03supervisor
04clerk
05tradesperson
06salesperson
07stockhand
08repairer
09assistant
10operator
11sales specialist
12team leader
13consultant

General Retail Q & A

General Retail Award questions, answered.

Penalty rates, leave entitlements and award-specific provisions under MA000004. Verified against the modern award text.

Who does the General Retail Award cover?

General Retail Industry Award 2020 (MA000004) covers general retail, clothing, food, furniture and related industries. Common roles include check-out operators, sales assistants, stock hands, trolley collectors. Evening work after 6pm Mon-Fri attracts a 25% loading (125% rate) and after 11pm rises to 130%. Excludes community pharmacies, hair salons and food service establishments that fall under more specific awards.

What is the Saturday penalty rate under the General Retail Award?

Full-time and part-time employees are paid 125% of the base hourly rate (1.25x) for working on Saturday. Casuals receive 150% (the FT rate plus the 25% casual loading).

What is the Sunday rate under the General Retail Award?

FT/PT employees are paid 150% of the base hourly rate (1.50x) for Sunday work. Casuals receive 175% (the FT rate plus the 25% casual loading).

What is the public holiday rate under the General Retail Award?

FT/PT employees who work on a gazetted public holiday are paid 225% of the base hourly rate (2.25x). Casuals receive 250% (the FT rate plus the 25% casual loading). Employees who don't work the holiday receive their ordinary day's pay if it would otherwise have been a working day.

How many weeks of annual leave do I get under the General Retail Award?

4 weeks per year of full-time service under the NES, paid pro-rata for part-time. The General Retail Award does not classify any of its workers as continuous-shift workers under NES s.87(1)(b), so the 5-week shift-worker entitlement does not apply. Calculate annual leave accrual →

Is annual leave loading paid under the General Retail Award?

Yes. 17.5% loading is paid on the minimum hourly rate during periods of paid annual leave. There is no shift-worker variation in this award, so the loading is a flat 17.5% across employee types. Leave loading calculator →

What is the casual loading under the General Retail Award?

25% on top of the base hourly rate, in lieu of paid annual leave, paid personal leave and notice entitlements. Casual loading is added to the FT/PT rate when a casual works any of the penalty-rate hours above (Saturday, Sunday, public holiday, evening, night).

Does the General Retail Award include rostered days off (RDOs)?

No. The General Retail Award does not include a formal RDO accrual cycle. Time off in lieu of overtime (TOIL) may still be available where the employer and employee agree, but it works differently from a formal RDO and is not automatically accrued.

Does the General Retail Award have evening or night-shift loadings?

Yes. Under this award, evening work after 6pm Mon-Fri attracts 125% of the base hourly rate (1.25x); night-shift work attracts 130% of the base hourly rate (1.30x). Casuals receive an additional 25% casual loading on top of these penalty rates.

Where do I find current pay rates by classification under the General Retail Award?

Pay rates by classification under MA000004 change quarterly with Fair Work Commission Annual Wage Review decisions. The official source is the FWO Pay Calculator, which always reflects the current rates. Open the FWO Pay Calculator →

Other Awards

Other modern awards.

If your role doesn't fit General Retail, one of these is likely your award.

General Retail Methodology

Verified against the modern award text.

Penalty rates, shift loadings and continuous-shift eligibility on this page were verified against General Retail Industry Award 2020 (MA000004) on the Fair Work Commission's awards.fairwork.gov.au.

For up-to-date pay rates by classification, refer to the FWO Pay Calculator. Modern awards are reviewed and varied periodically by the Fair Work Commission; check the source for the latest text.

Last verified10 May 2026

ReviewerSarah Reid, CAHRI

Primary sourceMA000004 (Fair Work Commission)

Federal floorFW Act 2009 (Cth)

RefreshQuarterly